Terms of service
Last updated October 14, 2026. These terms cover CountBins, operated by Jianbo Ying (应建波), Shanghai, China, for adult business users.
Using the service
You must have the right to upload and use the inventory data you provide. You keep your rights to it and permit processing to supply the service. Protect your sign-in email and invite only authorized team members. Do not upload unlawful material, sensitive personal data or use the service to attack other accounts.
What is included
CountBins maintains SKU quantities across flat bins, with adjustments, transfers, counts, correctable history and CSV import/export. It is a recordkeeping aid; verify physical stock and important decisions. This release does not include photos, barcode scanning, offline operation, orders, invoices, API access or store synchronization.
Plans and automatic renewal
Free has the published limits. Team 3 is $12 monthly or $120 annually; Team 5 is $19 monthly or $190 annually, plus applicable taxes. Paid subscriptions renew automatically at their selected period unless canceled. The billing page requires confirmation of the price, period, renewal and refund policy before checkout. No automatic overage charges apply.
Cancellation and changes
Cancel through the Creem customer portal reached from Billing. Cancellation preserves an already paid period. Seat-plan changes use support; changing monthly to annual or back requires canceling and purchasing after the current period. Proration is not promised. Failed renewal does not grant an unpaid new period.
Refunds and leaving
Each new charge or renewal is eligible for a full refund requested within 14 days, without deductions from the customer refund. Merchant processing costs are borne by the operator. Statutory rights are not limited. Expiry or refund starts a 30-day read-only export window, then the disclosed Free-limit cleanup applies. Choose retained SKUs and bins during the window and export first.
Availability and responsibility
We take reasonable care with access, transactions and recovery, but do not promise uninterrupted access or perfect physical stock accuracy. Keep exports appropriate to your business. These terms do not exclude rights or liability that cannot lawfully be excluded. If a service issue affects your data or subscription, contact support for a remedy.
Ending an account
You may export and request deletion in the app after a fresh sign-in. Active renewal must first be confirmed canceled. We may restrict abusive use or suspend an affected path to protect data and payment integrity. Necessary refunds and existing customer obligations remain. Contact details and current availability appear on the Contact page.